Shipping & Returns
Standard, Economy: Orders typically ship within 48 hours.
We are unable to deliver packages on Saturdays and Sundays. Processing times depend on product availability and credit card verification. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock.
You have 30 days from the time your order arrives at your door to send it back. See our detailed return policy below.
Within 30 Days of Online Purchase:
We gladly accept returns of unworn, unwashed, undamaged or defective merchandise ordered online for a full refund within 30 days of purchase. Refunds must be accompanied by the original receipt and will be made in the form of the original payment (online purchases only). If the original receipt is unavailable, we'll make an exchange or issue a merchandise credit based on the current selling price.
Purchases Made In-Store
If you purchased an item in the store that is damaged or defective, please call 360-276-7000 or email [email protected] for instructions on how to proceed.
For all returns by mail, please ship to:
Tides by Seabrook
Attn: Returns Department
207 Market Street
Pacific Beach, WA 98571
Things To Know:
- Orders placed during sales are not eligible for a refund, exchange only.
- Returned items must have the original tags attached and must be accompanied by the packing slip associated with your order. Don’t have your packing slip?
Print out your order confirmation email or send us an email requesting one at [email protected]
- If the item requested as an exchange is not in stock at the time the return is received, we will automatically refund you.
- Allow 2 weeks from the time you ship your return for your refund or exchange to be processed.
- Items purchased during sales or promotions are NOT eligible for a refund.